COVID-19 - We're Opening Our Showroom & Office!

In light of the recent Government's road map and plans to return to normality, we're excited to announce that we will be re-opening our showroom & offices to the public & welcome you all for test rides, repairs and customer facing service.

We will be opening our office & showroom on Friday 2nd April under strict Covid-19 regulations. Viewings will be stricly appointment only under a 1 on 1 staff customer basis. All of our equipment will be thoroughly cleaned & sanitised before & each use, and face masks must be worn in line with social distancing measures.

We appreciate that without face-to-face interaction, buying Bike can be tricky so we're grateful for your continued custom throughout this pandemic, but we're excited to be able to offer the un-bridged service we strive to provide, and look forward to seeing you all very soon.

If you would like to book an appointment to speak with one of our members of staff or require repairs, please call 01580 830959 or email

If you have any general enquiries or require assistance, please feel free to give us a call or, failing that, email enquiries to the following email addresses;

  • (Sales enquiries)
  • (General enquiries and tracking enquires)
  • (Electric Bike aftersales advice)

    Again, from E-Bikes Direct, Stay Safe. Stay Cycling.

    We do not currently have a showroom of standard bicycles or accessories but collections of orders can be arranged if you contact us prior to visiting. Should you want to contact us via post, or collect from our warehouse the address is:

    E-Bikes Direct Outlet
    MTF Enterprises Ltd
    6 Midicy Oast
    Bodiam Business Park
    TN32 5UP
    United Kingdom

    E-Bikes Direct Outlet is a subsidiary of MTF Enterprises Ltd:
    Company Number: 05559503   |   VAT Number: GB 885 931 375

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