During the Christmas holiday our offices are open until 12.00on the 23rd December, we will re-open for the 27th 9.00am-5.00pm & the 30th 9.00am - 5.00pm. We will return for the New Year on the 3rd January 2020. Orders placed during this time will be dispatched as quickly as possible however we would appreciate your patience during this busy time.

23rd December - 9am-12pm

24th December - Office Closed

Christmas Day - Office Closed

Boxing Day - Office Closed

27th December - 9am-5pm

28th December - Office Closed

29th December - Office Closed

30th December - 9am-5pm

31st December - Office Closed

New Years Day - Office Closed

2nd January - Office Closed

3rd January - Usual Trading Resumes

ORDER BEFORE 10AM ON WEDNESDAY 18TH DECEMBER TO GUARANTEE DELIVERY BEFORE CHRISTMAS. We will do our best to fulfill any orders placed after this time for pre Christmas delivery.

We are happy to help....

Sales questions:

Product and Order Support:

Website Issues:

Call us on 01580 239139 - our lines are open from 09.00 to 16:30 (GMT), Monday to Friday.

We do not currently have a showroom of standard bicycles or accessories but collections of orders can be arranged if you contact us prior to visiting. Should you want to contact us via post, or collect from our warehouse the address is:

E-Bikes Direct Outlet
MTF Enterprises Ltd
6 Midicy Oast
Bodiam Business Park
TN32 5UP
United Kingdom

E-Bikes Direct Outlet is a subsidiary of MTF Enterprises Ltd:
Company Number: 05559503   |   VAT Number: GB 885 931 375

Subscribe to our newsletter